Cookies Policy

What are cookies?

Our website uses cookies to distinguish you from other visitors to our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Cookies contain information that is transferred to your computer’s hard drive. A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer – these are then read or updated to tell us something about you and the way you use our website or to give you a more convenient user experience. Most cookies will only be stored if you specifically agree but some will be stored simply as a consequence of you visiting our website This is explained in more detail below.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Strictly Necessary cookies

Cookie Name Duration Purpose More information
landstack_session Session This cookie is strictly necessary for our site to enable the web server to uniquely identify your current web browser. This enables us to anonymously identify you and deliver the necessary information required to use the site.
cookie_policy_accepted Persistent This cookie is required so that we can remember if you have accepted the cookie policy or not.
functional_cookies_accepted Persistent This lets us know if you've accepted the Performance cookies option or not.
performance_cookies_accepted Persistent This lets us know if you've accepted the Performance cookies option or not.
XSRF-TOKEN Session Used for improve security on our site
intercom-device-id-oitrmoet Persistent Used to identify the device interacting with the Messenger in order to improve security.
intercom-id-oitrmoet Persistent Allows visitors to see any conversations they've had on Intercom websites.
intercom-session-oitrmoet Persistent Allows users to access their conversations and have data communicated on logged out pages for 1 week.
__stripe_mid Persistent Facilitates Stripe payments, and provides fraud prevention.
__stripe_sid Persistent Facilitates Stripe payments, and provides fraud prevention.
remember_web_* Persistent Allows users to stay logged in when they choose "remember me" during login.

Functionality Cookies

Cookie Name Duration Purpose More information
map_tiles Persistent This cookie allows us to provide you with the last known map view that you were using, one of either Street View or Satellite View. This enables you to use your preferred view. Disabling would mean you would be provided with a default each time you log in.
autohide_map_side_panel Persistent This is used to record/remember if the customer would like to side panel on the map to be hidden by default or not.
show_help_tooltips Persistent This is used to record/remember if the user has indicated to always show the help tooltips which are on the map within the platform.

Performance cookies

Cookie Name Duration Purpose More Information
_ga Persistent This is used to distinguish users as part of our analytics software (google analytics which is used to track website activity of the users such as:
  1. where visitors came from (referrers)
  2. session duration,
  3. pages per session,
  4. along with the information on the source of the traffic),
  5. geographical position
https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk
_gid Persistent This is used to distinguish users as part of our analytics software (google analytics which is used to track website activity of the users such as:
  1. where visitors came from (referrers)
  2. session duration,
  3. pages per session,
  4. along with the information on the source of the traffic),
  5. geographical position
https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Third Party Cookies

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks, external services, and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

Provider Purpose Link
Google Analytics Services https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.